Public enquiries
AddressIn person
The Lands Tribunal
Procession House
110 New Bridge Street
London
EC4V 6JL
By post
The Lands Tribunal
Procession House
55 Ludgate Hill
London
EC4M 7JW
Phone
Switchboard:
+44 (0) 20 7029 9780
Fax
+44 (0)207 029 9781
Email
Lands Tribunal
Contact us
If you need help or an explanation of the procedures of this office please do not hesitate to contact us.
Please note that the telephone number is a customer service switchboard that answers calls for more than one Tribunal. You will need to ask to speak to an operator on the Lands Tribunal.
Your guide to making a complaint or comment on our service
How you can help us
You can help by telling us what you like about our service, how you would like us to improve our service and how you believe that we have not met our usual standards.
How we aim to help you
Once we have received your comment or complaint, we aim to:
- Reply to you within 10 working days.(a working day is when our office is open.)
- Advise you within two working days if a full reply cannot be given within those 10 days.
We treat all comments and complaints seriously and may contact you to ask for your comments about how we dealt with your query.
We will use your comments and complaints to help us to make improvements to our service.
Please note that we cannot consider comments or complaints about the decision of an application. If you are not satisfied with the decision of an application, please seek legal advice.
A Positive Step Forward
Your guide to giving feedback
This leaflet explains how you can comment on, pay a compliment or complain about any aspect of our administrative service to you. We welcome your feedback and will use it to develop and improve our services.
- English Version
(99kb) - Welsh Version (175kb)
